This list of apps includes some of the best tools for all your software development or project management needs.
Customer Support
When you read the term "customer service," we can bet you envision a bustling office with countless cubicles and representatives tirelessly answering calls, and indeed, in many cases, this is the scenario regardless of the line of business. Large companies often adopt standardized systems to handle repetitive issues.
Tools
By Chatty Garrate. Follow her on Twitter. More and more people nowadays are looking for remote working opportunities. Not only does it promote work-life balance, but it also increases productivity, contributes to healthier company culture, and keeps them happy and stress-free. While these benefits are great, there are many bumps
Agile
Daily stand-ups are the heartbeat of Scrum and have also made their way into several Kanban-practicing teams. But, as popular as dailies are, some people just seem to not like them at all. The main issue related to stand-ups is that they can quickly become meetings where some attendees end
Agile Retrospectives
Migrating your Jira deployment is a big deal. If your approach is not insightful enough, things can turn really sluggish. You can think of it as getting caught in quicksand: The more you struggle, the more you sink. That is why people in those types of emergencies require aid from
Remote Work
The mainstream adoption of hybrid work models has transformed the workplace in such a radical fashion that we are still getting used to it. Many organizations have replaced in-place meetings and working arm to arm with fellow colleagues with video conferences and asynchronous communications. It has not been easy, but
Agile Retrospectives
The team at Catapult Labs loves to run Retrospective sessions. We consider these ceremonies to be a cornerstone of the continuous improvement principle of Agile and always find them helpful to enhance processes and foresee potential blockers based on past sprints or iterations. We are not the only team that
Tools
Once I had a job where my primary mission was to properly implement the usage of a CRM they had acquired some months ago. Would you guess which was the most challenging part? It was not to develop a functional data structure, integrate it with other platforms, or customize its
Remote Work
First coined by Corey Ladas in 2009, Scrumban is a term that defines a system that incorporates Scrum-based frameworks with Kanban practices to help teams better organize and be more efficient. Ladas worked for 10 years at Microsoft, where he had the chance to develop and test the ideas that
Remote Work
Love it or hate it, but Remote work came to stay. Employees want to spend more time outside the office, and companies leverage benefits such as having greater access to applicants from different cities or even countries. These working practices pack their own set of pros and cons you should
Agile
Hybrid work came to stay. When rightfully executed, it can lead to year-on-year productivity improvement rates of even 13%, as this Great Place to Work two-year study states. A set-up that meets both in-person and remote facilities needs should allow your team to keep an Agile communication flow, especially during